Service Level Agreement

Service Level Agreement

Most-preferred legal service provider for Service Level Agreement in India. Get the legal support and guidance you need today!
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Most-preferred legal service provider for Service Level Agreement in India. Get the legal support and guidance you need today!

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  • 100% Safe & Secure
  • On-Time Delivery
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  • Legal Due-Diligence
  • Fixed-fee
  • Live Chat
  • 24x7 Support
  • No Extra Payments
  • Agreement Drafting
  • Government Registrations
  • Contract Review
  • All paperwork
  • DSC/DIN/DPIN/PAN/TAN

About Service Level Agreement

A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships).

The agreement may involve separate organizations or different teams within one organization.  There are different types of Service level agreements:
  • Customer-based SLA: An agreement with an individual customer group, covering all the services they use.
  • Service-based SLA: An agreement for all customers using the services being delivered by the service provider.
  • Multilevel SLA: The SLA is split into different levels, each addressing a different set of customers for the same services, in the same SLA.
  • Corporate-level SLA: Covering all the generic service level management (often abbreviated as SLM) issues appropriate to every customer throughout the organization. These issues are likely to be less volatile and so updates (SLA reviews) are less frequently required.
  • Customer-level SLA: covering all SLM issues relevant to the particular customer group, regardless of the services being used.
  • Service-level SLA: covering all SLM issue relevant to the specific services, in relation to this specific customer group.

Documents Required

  • Self Attested PAN Card copy
  • Self Attested copy of any one of the Identity Proof(Voter's ID/Passport/Driver's License)
  • Self Attested copy of Address Proof in the name of director (Any utility bill i.e., mobile bill/water bill/ electricity bill, or bank statement which should not be older than two months)
  • Passport-sized photograph
  • Rent Agreement (Notarised: For rented property)
  • Sale Deed/Property Deed in English (in case of owned property)
  • No-objection Certificate from property owner
  • Latest Electricity Bill / Mobile or Telephone Bill / Latest Bank Statement/Gas Bill
Service Level Agreement

Service Level Agreement Process

Obtaining DSC & DIN

Name Approval

Drafting MOA And AOA

Company Registration

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Service Level Agreement

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